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Creation's Report Card
Pasadena, California: 4-6 May, 2001
I feel a special need to do this because after the Pasadena convention last
year, I really berated Creation for their disdain for the fans and, in
particular, the lack of support they were showing for charity causes. This
year, I'm happy to say things were much better. Some problems were still
around - probably always will be - but Creation seemed to deliberately be
in full damage control mode and doing all the things they could to amend
the big problems of last year.
The Good:
- Charity, charity, charity. This year, both of the auctions that were held
in the main auditorium were entirely for charities, and included lots of
reminders that the winners' checks would be made out directly to those
charities. (Two auctions were still held purely for Creation's pockets, but
that was done in the side fan room.) Creation also brought up a couple of
fans who had put together big charity projects on their own to include their
checks/auctions with the rest. (Although it took fan-writer Missy Good using
her time on stage to specifically acknowledge Sword & Staff and Debbie
Cassetta.)
- A projection screen on the back wall of the stage showed a huge camera
image of what was happening on the stage. That screen was a HUGE help to
people in the back or with blocked views of what was going on at the moment.
Almost every guest had fun with that screen, to, turning around at some
point during their performances to gasp in wonder at their image ten feet
tall behind them. A few even checked out their butts on the screen. It
was helpful to the crowd AND a source of entertainment.
- Fan events at the cons have been growing steadily every year, but this
time Creation offered a room off the dealer area for fans to schedule
meetings. And they listed the scheduled meetings in the program for everyone
to see. This one is kind of a self-serving Good Thing; Creation gets to
pack their convention with extra events at no charge at all. But it was
still a darned nice thing to have.
- Attempts were made to improve the autograph line. Only gold seats got
autographs the day that the guests appeared. People in general or preferred
seating could buy tickets to visit with most of them the next day. This
helped keep the autograph crowds manageable, but was a mixed success: see
the "bad" section also on autographs.
The Bad:
- Overselling of seats. I heard one vendor say that the weekend crowd
totaled about 5,000 people. About 10 rows were for gold seating, and let
me tell you from experience, the tenth row corner was nowhere near worth
the amount of money charged for the seats. On Sunday (Lucy and Renee day),
only 12 rows about a football field's length away from the stage were set
aside for general admission. It was standing room only back there and the
sound was wretched.
- Autographs still have a lot of problems. Many times in the schedule,
guests were giving autographs at the same time that other guests were
speaking, which meant I gave up on many chances to go to the autograph
area in favor of hearing other people speak. The lines were STILL
inchworm-slow and took upwards of two hours to get everyone through. And
those autograph tickets for non-gold seats were selling at $30 a crack,
a pretty obscene amount of money.
All told, I think Creation took important steps this year to repair some
of their problems, and they did right on the most important issues of all,
the charity giving and their general attitude towards the fans. I still
find their exorbitant prices, hawking of autographs that fans can't get,
and their advance charging of overpriced seats deplorable, but I'm feeling
more mollified after last year's disgust.
Return to the Pasadena Report.
Return to the Rate-A-Xena scrapbook.
Rate-A-Xena is brought to you by the letter omega, the number IV, and
Beth Griese. Feel free to send any
comments or questions my way!
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